| USE THIS TERM | DON’T USE |
|---|---|
| antivirus (use only as an adjective) | anti-virus |
| app | application |
| backup (when used as a noun or adjective) Schedule automatic backups. | back up |
| back up (when used as verb) Back up your files regularly. | backup |
| cloud computing | cloud computing (do not capitalize) |
| cybersecurity | not Cybersecurity, CyberSecurity, or cyber-security |
| e-mail, E-mail, or Email | |
| FAQ | do not spell out with first use |
| Help Desk | help desk |
| go-live (use hyphen when used as a noun) The go-live is scheduled for next week.) | go live |
| go live (no hyphen when used as a verb) The app will go live next week. | go-live |
| HDMI | do not spell out with first use |
| homepage | home page |
| hotspot | hot spot |
| internet | Internet |
| Internet of Things (IoT) (Spell out with first use) | IOT |
| iOS, iPhone, iPad | IOS, IPhone, IPad |
| link, click a link | hyperlink, follow a link |
| login, logon, logoff (one word when used as a noun or adjective) This is a secure login page. Use your logon credentials. | log in, log on, log off |
| log in, log on, log off (two words when used as a verb) You need a password to log in. Log off before closing the page. log in to | login, logon, logoff; log into |
| malware | Malware |
| mobile phone | cell phone or cellular phone |
| multi-factor authentication (MFA) (spell out with first use; do not capitalize when spelling out unless it is in a title.) | multifactor |
| do not spell out with first use | |
| setup (one word when used as a noun or adjective) The workstation setup will be configured by your IT professional. | set up |
| set up (two words when used as a verb) Your IT professional will set up your workstation. | setup |
| sign-in, sign-on (use hyphen when used as a noun or adjective) Use your sign-in credentials. | sign in, sign on |
| sign in, sign on (no hyphen when used as a verb), sign in to Sign in to the app using your JHED ID. | sign-in, sign-on, sign into |
| single sign-on (SSO) (spell out with first use; do not capitalize when spelling out unless it is in a title) | single sign on, single signon |
| smartphone | smart phone, Smartphone |
| tap | tap on |
| terabyte (TB) (spell out with first use) The hard drive has 3 terabytes (TB) of storage space. | TeraByte |
| telemedicine (only capitalize if referring to a team/department) | Telemedicine, TeleMedicine, telehealth |
| URL | do not spell out with first use |
| USB | do not spell out with first use |
| user group | user’s group, users group |
| virtual private network (VPN) (spell out with first use) | vpn |
| voicemail | Voicemail or voice mail |
| web | Web, worldwide web |
| webpage | web page or Webpage |
| website | web site or Website |
| WiFi | wi-fi, Wi-Fi, or wifi |